Science, Internet & Technology

Can businesses benefit from AI?

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simon.burr
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Many are calling artificial intelligence (AI) technologies’ relatively recent boom software’s second coming. Yet, despite major developments since the AI winter of the late 21st century, AI technologies are still struggling to break into business processes.

https://www.information-age.com/businesses-advantage-artificial-intelligence-123470942/
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simon.burr
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2018 has been heralded as the year the AI revolution takes to the mainstream. It is certainly no longer within reach of only the largest corporations. In fact fast-growth, younger businesses can have an advantage over larger, more established peers when it comes to embracing technologies such as AI. Start-ups and scale-ups are often less weighed down by legacy infrastructure that can make change and the adoption of new technologies problematic.
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What are the benefits of AI for businesses? Are you in favor of using AI?
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gemma.mills
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Many businesses take up artificial intelligence (AI) technology to try to reduce operational costs, increase efficiency, grow revenue and improve customer experience.
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Artificial intelligence can help businesses mine for the unique ‘gems’ found in these databases, processing billions of data points in a matter of minutes. And the best part is that AI isn’t static. It learns and adapts. These insights can be fed back to the business to better its processes.
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For greatest benefits, businesses should look at putting the full range of smart technologies - including machine learning, natural language processing and more - into their processes and products. However, even businesses that are new to AI can reap major rewards.
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For greatest benefits, businesses should look at putting the full range of smart technologies - including machine learning, natural language processing and more - into their processes and products. However, even businesses that are new to AI can reap major rewards.
AI does have a lot of benefits but it can be expensive too.
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AI does have a lot of benefits but it can be expensive too.
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Artificial intelligence is quickly automating routine processes, the same way industrial era machines automated physical labor. Not only are these technologies extremely capable, they also don’t require coffee, lunch or smoke breaks.
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One of the advantages of using AI is that it is able to identify patterns in customers’ browsing habits and purchasing behaviour. Using the millions of transactions stored and analysed in the cloud, AI is able to provide highly accurate offers to individual customers.
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AI is enabling companies to automate these communications. By analyzing data collected from previous communications it is possible to program computers to respond accurately to customers and deal with their inquiries. What’s more, when AI is combined with machine learning, the more the AI platforms interact, the better they become.
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AI does have a lot of benefits
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One of the advantages of using AI is that it is able to identify patterns in customers’ browsing habits and purchasing behaviour. Using the millions of transactions stored and analysed in the cloud, AI is able to provide highly accurate offers to individual customers.
This is good because it gives customers what they're looking for. It's fast and convenient.
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The real mastery of AI will be of companies that can implement and automate without losing customer service. Companies that can crack that code will be the most profitable, that is secret sauce in my humble opinion.
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AI is useful for businesses that need to constantly communicate with high volumes of customers throughout each day. For example, in the transport industry, bus, train and airlines companies, which can have millions of passengers a day, can use AI to interact, in real-time, to send personalized travel information, such as notice of delays.
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One of the biggest advantages of using AI is that artificial intelligence apps are able to quickly discover important and relevant findings during the processing of big data. This can provide businesses with previously undiscovered insights that can help give it an advantage in the marketplace.
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AI is able to operate other technologies that increase automation in business. For example, AI can be used to control robots in factories or maintain ideal temperatures through intelligent heating. In Japan, human-looking robots now serve as receptionists in some of the countries’ hotels automating check-ins, booking services and dealing (in four languages) with customer inquiries.
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